Friday 18 November 2011

Attaining proficiency in IT operations

ITIL is designed to help organizations structure the IT operations in a systematic way. It is imperative to align IT operations in an organization with the business requirements. Professionals can undergo proper training for ITIL to make themselves proficient in handling IT operations. Training in ITIL will prove to be beneficial in teaching important concepts and methodologies needed to coordinate the various IT activities. The ITIL Foundation Course consists of 5 volumes: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service improvement. AstroWix is one of the leading organizations offering ITIL training to professionals in order to make them grasp tricks and tips of this certification. This will not only help them in learning about ITIL but will also guide them in implementing the concepts in managing operations. As IT services become more aligned with the business, ITIL assists in establishing a business management approach and discipline to IT Service management. IT Service management is a set of specialized organizational activities with the main objective of providing value to customers. It is a public framework that describes important practices in IT service management. Some of its advantages are given below:
• increased user and customer satisfaction with IT services
• improved service availability, directly leading to increased business profits and revenue
• financial savings from reduced rework, lost time, improved resource management and usage
• improved time to market for new products and services
• Improved decision making and optimized risk.
Sometimes it becomes difficult for organizations to implement IT projects exactly as they are planned. This calls for a suitable approach towards the management and delivery of IT services. The organized ITIL framework prevents the rushed, disorganized implementation of information measures making it easier for organizations to work smoothly and achieve the desired targets.ITIL training can be obtained by anyone but IT providers are the ones who will benefit the most from this training as it will help them in the advancement of their career. ITIL helps professionals in managing tasks related to ITIL so that all the business operations in an organization are carried out smoothly. AstroWix has attained a name for itself in ITIL training Mumbai imparting the relevant concepts needed to add to the growth of the organizations. In an ever flattening world, organizations must learn to quickly adapt to the changes in the market place. Attaining high levels of business performance are not possible without high quality IT Services. There are many hindrances in achieving smooth operations some of which are increased pricing pressure, due to commoditization and disintermediation. We must find ways to try and improve the quality of IT services along with reduced costs and much more efficient operations.


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